It's VALOORES E-Governance
VALOORES solutions facilitate the use of information and communications technologies to provide and improve public-sector services, transactions, interactions and internal processes that enable government organizations to deliver better service and improve effectiveness and efficiency, critical in shaping trust in and perceptions of the public sector. Citizen transformation governance models that comprehensively facilitate a trust and data-exchange ecosystem is at the heart of the solution.
VALOORES solutions best serve government portal initiatives by adopting data-driven services and web-related activities, while adopting an integrated, unified approach to e-government. Interactive tools and technology capabilities, utilizing a “pull not push”, customer-centric approach in order to remove user friction and streamline data exchange and dynamic processes. Cutting out duplicative steps along necessary citizen journeys, and improving the availability, usability, and accessibility of information connects front-end user interfaces seamlessly to back end government operations. VALOORES solutions apply cross-functional, multi-touch and multi-journey (end-to-end journey) functionalities and uses internal data to uncover natural break points. Solutions tailored to address specific hidden pain points identified through mapping exercises allow for more accurate government decision-making and high-impact interventions.